| Return/Exchange Period |
Within 45 days from the date of purchase. |
| Condition of Returned Items |
Items must be new, unused, resalable, and include all original parts and accessories. No returns for assembled products. |
| Restocking Fee |
15% restocking fee on returned items unless the item is damaged or incorrect (we cover the shipping costs). |
| Quality Issues |
Free returns or exchanges for products with quality issues (e.g., damaged or defective items). |
| Return Process |
Contact us via email for return or exchange authorization. Unauthorized returns will be rejected. |
| Return Authorization |
A prepaid return label will be provided once the return is authorized. |
| Packaging |
Ensure the product is securely packaged with all original items to avoid additional charges. |
| Inspection and Refund/Exchange |
Items will be inspected upon return. Full refunds or exchanges will be processed within 1-3 business days if approved. |
| Refund Processing Time |
Refunds will be issued to the original payment method and take approximately 5-7 business days to appear in your account. |
