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Return/Exchange Period: Within 45 days from the date of purchase. |
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Condition of Returned Items: Items must be new, unused, resalable, and include all original parts and accessories. No returns for assembled products. |
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Restocking Fee: 15% restocking fee on returned items unless the item is damaged or incorrect (we cover the shipping costs). |
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Quality Issues: Free returns or exchanges for products with quality issues (e.g., damaged or defective items). |
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Return Process: Contact us via email for return or exchange authorization. Unauthorized returns will be rejected. |
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Return Authorization: A prepaid return label will be provided once the return is authorized. |
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Packaging: Ensure the product is securely packaged with all original items to avoid additional charges. |
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Inspection and Refund/Exchange: Items will be inspected upon return. Full refunds or exchanges will be processed within 1-3 business days if approved. |
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Refund Processing Time: Refunds will be issued to the original payment method and take approximately 5-7 business days to appear in your account. |
